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Captiva 2011


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#31
hws2000

Posted 02 September 2011 - 12:29 PM

hws2000

    1st Gear

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Guys, be it 2011 or older model.. Service must be good.. with the current standard "no part" answers I get from service center (am sure I also read many others complained the same).. it sure will spoilt our experienced.

Just to share the lastest spoiler for me.. my capitva absorber KO-ed and yes, still underwarranty.. Again .. yup "sorry sir, no spare part, we will call you"..

and a while ago.. "dear Sir, since your car under warranty, you can only change this at official Naza service center..(Naza Quest..something).. we are not allow to change..". This is really not helping.. search the website.. found only 3 of such SC available in KV.. Kg. Baru, Ampang and Puchong.. really ridiculous...

GOD help Chevy owners... Grrrrr....(and that's not the sound of my diesel engine....)


#32
br1

Posted 02 September 2011 - 01:13 PM

br1

    Tokyo Drifter

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QUOTE (hws2000 @ Sep 2 2011, 12:29 PM) <{POST_SNAPBACK}>
Guys, be it 2011 or older model.. Service must be good.. with the current standard "no part" answers I get from service center (am sure I also read many others complained the same).. it sure will spoilt our experienced.

Just to share the lastest spoiler for me.. my capitva absorber KO-ed and yes, still underwarranty.. Again .. yup "sorry sir, no spare part, we will call you"..

and a while ago.. "dear Sir, since your car under warranty, you can only change this at official Naza service center..(Naza Quest..something).. we are not allow to change..". This is really not helping.. search the website.. found only 3 of such SC available in KV.. Kg. Baru, Ampang and Puchong.. really ridiculous...

GOD help Chevy owners... Grrrrr....(and that's not the sound of my diesel engine....)


if the engine noise too loud - Xado it, help abit hahaha! but parts?
Hope Help will come soon - or Keep praying for God's help! or GM help to know about this matter!
Actually they knew - have a chance to spoke to Mr.Butch Darren and then to Mr.Kittichai, but.....
Anyway, hope they will do something for their good well global developed car, so far happy with it, but parts....... smile_sad.gif


#33
wing

Posted 02 September 2011 - 10:23 PM

wing

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Parts is not the problem. Easily available via Naza.

It's the problem between Cergazam and Naza. And we can't blame Cergazam.
My Kembara...almost anywhere also can.

#34
br1

Posted 03 September 2011 - 12:54 AM

br1

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QUOTE (wing @ Sep 2 2011, 10:23 PM) <{POST_SNAPBACK}>
Parts is not the problem. Easily available via Naza.

It's the problem between Cergazam and Naza. And we can't blame Cergazam.
- 1) Hope Not, 2) Neutral as owner, who cares?

#35
mamuxalan

Posted 11 September 2011 - 08:50 PM

mamuxalan

    6th Gear

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Went to cergazam to get my warranty listing yesterday....got it and was told to wait till naza call up....forgot to ask how long to wait...feel bit sad to see that place is closing down....has been a quite convenience place to service my ride...but now have to go to naza.





QUOTE (br1 @ Sep 3 2011, 12:54 AM) <{POST_SNAPBACK}>
- 1) Hope Not, 2) Neutral as owner, who cares?