Jump to content

Welcome to Autoworld Forum !

Sign In or Register to gain full access to our forums. By registering with us, you'll be able to discuss, share and private message with other members of our community.

Close
Photo

My Worst Promoter Encounter For Car Buying For Mazda 3


  • Please log in to reply

#1
yusripp

Posted 02 August 2012 - 02:42 AM

yusripp

    5th Gear

  • Members
  • 5 posts
Hi there,

I'm new here. i recently has bought a new Mazda 3 2012 model. The car was superb. My down point was my promoter.
This could really give a bad impression towards mazda itself.

1. During the order. The promoter said He could get me the car in 1 weeks. But what happen the car only out after 2 weeks. Hes said the late was from Mazda HQ and bla..bla..blaa..

2. I go sign my contract myself.. whereas another promoter B brings his customer to bank directly.. and B also entertain me with free drinks. Whereas my promoter busy2..my promoter make me wait almost 1 hour for the downpayment be made. He busy trying to catch other potential buyer and bring them for a test drive one of the SUV...Really pissed me off that day.

3. My car should come in with a free Mazda touch screen/navi radio during the offer time. But after getting the car almost 2 weeks no radio yet. Still follow up and the promoter said this, that no stock lah and bla...bla..blaa..

4. Now my car has reach over 1K plus Km and yet still no touch screen radio and no service booklet given by the promoter...

If this continue it could really give bad impression. And I would not recommend any of my friend to go to that particular showroom in Auto City penang.
MAZDA 3 2012 owner

#2
Nokia6280

Posted 02 August 2012 - 02:17 PM

Nokia6280

    Fast & Furious

  • Members
  • PipPipPip
  • 1,349 posts
QUOTE (yusripp @ Aug 2 2012, 02:42 AM) <{POST_SNAPBACK}>
Hi there,

I'm new here. i recently has bought a new Mazda 3 2012 model. The car was superb. My down point was my promoter.
This could really give a bad impression towards mazda itself.

1. During the order. The promoter said He could get me the car in 1 weeks. But what happen the car only out after 2 weeks. Hes said the late was from Mazda HQ and bla..bla..blaa..

2. I go sign my contract myself.. whereas another promoter B brings his customer to bank directly.. and B also entertain me with free drinks. Whereas my promoter busy2..my promoter make me wait almost 1 hour for the downpayment be made. He busy trying to catch other potential buyer and bring them for a test drive one of the SUV...Really pissed me off that day.

3. My car should come in with a free Mazda touch screen/navi radio during the offer time. But after getting the car almost 2 weeks no radio yet. Still follow up and the promoter said this, that no stock lah and bla...bla..blaa..

4. Now my car has reach over 1K plus Km and yet still no touch screen radio and no service booklet given by the promoter...

If this continue it could really give bad impression. And I would not recommend any of my friend to go to that particular showroom in Auto City penang.


1st... you buy from promoter rather than salesman? 2nd.... since you mentioned "Promoter" said HQ this and HQ that, what i normally does was asking who i can refer to in HQ or which department in HQ....also following up a call to HQ....
3rd... you are luckly to get your car with a week late and what is the big deal? smile_blackeye.gif
4th... lastly you have over expectation ... and sound like comparing to others...

just my 2cent... smile_sleepy.gif

#3
williaml

Posted 02 August 2012 - 03:45 PM

williaml

    Tokyo Drifter

  • Members
  • PipPipPip
  • 4,224 posts
Promoters working at departmental store, hypermarket and supermarket. I believe when you bought your car, you taken a business card from the person you dealing with rite? I don't think sales person from Auto City behaved such way.

ZOOM ZOOM...
Mazda 2, 3, 5, 6, 8, CX-3, CX-4, CX-5, CX-8, CX-9, MX-5, RX-8, Tribute, Verisa, Biante, Scrum, Carol, Laputa, Spiano, AZ-Wagon, AZ-Offroad, BT-50, Titan Truck, Flairwagon,
Mazdaspeed, Mazda Performance Series (MPS)
Mazda Flexa, Kusabi, MX Sportif, MX Tourer, MX Micro Sport, MX Crossport, Secret Hideout, Washu, Ibuki, Senku, Sassou, Kabura, Ryuga, Nagare, Hakaze, Taiki, Furai, Kazamai, Kiyora, Shinari, Minagi, Takeri, Hazumi, Koeru.

www.mazda.com.my
www.zoomzoommag.com

ONLY THE SKY IS THE LIMIT

#4
Nokia6280

Posted 03 August 2012 - 09:03 AM

Nokia6280

    Fast & Furious

  • Members
  • PipPipPip
  • 1,349 posts
QUOTE (williaml @ Aug 2 2012, 03:45 PM) <{POST_SNAPBACK}>
Promoters working at departmental store, hypermarket and supermarket. I believe when you bought your car, you taken a business card from the person you dealing with rite? I don't think sales person from Auto City behaved such way.

ZOOM ZOOM...


Fen... From what i can understand from yusripp post he/she with very high expectation and self esteem type... smile_tongue.gif

#5
Mean

Posted 03 August 2012 - 09:12 AM

Mean

    White Lightning

  • Members
  • PipPipPip
  • 7,517 posts
QUOTE (williaml @ Aug 2 2012, 03:45 PM) <{POST_SNAPBACK}>
Promoters working at departmental store, hypermarket and supermarket. I believe when you bought your car, you taken a business card from the person you dealing with rite? I don't think sales person from Auto City behaved such way.

ZOOM ZOOM...


William, I bought my ride from AutoCity showroom too. While the salesman was a good guy the outlet management still behaved like high and mighty chinamen. This we need to know too.

I miss my Perdana V6...<FONT size=2><FONT face=Verdana><EM>

1999 c.c. V6 24 VALVE DOHC EFI ABS but no airbags<P></P>

#6
williaml

Posted 03 August 2012 - 02:10 PM

williaml

    Tokyo Drifter

  • Members
  • PipPipPip
  • 4,224 posts
Now those outlets had converted to branch so should have improvement.

ZOOM ZOOM...
Mazda 2, 3, 5, 6, 8, CX-3, CX-4, CX-5, CX-8, CX-9, MX-5, RX-8, Tribute, Verisa, Biante, Scrum, Carol, Laputa, Spiano, AZ-Wagon, AZ-Offroad, BT-50, Titan Truck, Flairwagon,
Mazdaspeed, Mazda Performance Series (MPS)
Mazda Flexa, Kusabi, MX Sportif, MX Tourer, MX Micro Sport, MX Crossport, Secret Hideout, Washu, Ibuki, Senku, Sassou, Kabura, Ryuga, Nagare, Hakaze, Taiki, Furai, Kazamai, Kiyora, Shinari, Minagi, Takeri, Hazumi, Koeru.

www.mazda.com.my
www.zoomzoommag.com

ONLY THE SKY IS THE LIMIT

#7
Mean

Posted 03 August 2012 - 02:28 PM

Mean

    White Lightning

  • Members
  • PipPipPip
  • 7,517 posts
QUOTE (williaml @ Aug 3 2012, 02:10 PM) <{POST_SNAPBACK}>
Now those outlets had converted to branch so should have improvement.

ZOOM ZOOM...

Well branch or dealer as long as those buggers are still there taking people for a ride, what kind of improvement can we expect to see?

I miss my Perdana V6...<FONT size=2><FONT face=Verdana><EM>

1999 c.c. V6 24 VALVE DOHC EFI ABS but no airbags<P></P>

#8
williaml

Posted 04 August 2012 - 10:22 AM

williaml

    Tokyo Drifter

  • Members
  • PipPipPip
  • 4,224 posts
Sales / management teams are same but supervised by HQ.

ZOOM ZOOM...
Mazda 2, 3, 5, 6, 8, CX-3, CX-4, CX-5, CX-8, CX-9, MX-5, RX-8, Tribute, Verisa, Biante, Scrum, Carol, Laputa, Spiano, AZ-Wagon, AZ-Offroad, BT-50, Titan Truck, Flairwagon,
Mazdaspeed, Mazda Performance Series (MPS)
Mazda Flexa, Kusabi, MX Sportif, MX Tourer, MX Micro Sport, MX Crossport, Secret Hideout, Washu, Ibuki, Senku, Sassou, Kabura, Ryuga, Nagare, Hakaze, Taiki, Furai, Kazamai, Kiyora, Shinari, Minagi, Takeri, Hazumi, Koeru.

www.mazda.com.my
www.zoomzoommag.com

ONLY THE SKY IS THE LIMIT

#9
ahhon83

Posted 04 August 2012 - 10:51 AM

ahhon83

    Advanced

  • Members
  • Pip
  • 91 posts
I'm not sure, but i don't have much expectation on SA, maybe i'm just first time buyer. Even the bank loan, is not given from SA, but the banker so nice, come to my office and let me sign.

anyway, all SA is nice to talk with i believe, except those type that "see you down".

But, Williaml, why all M6 is delayed even with stock available? Other buyers also waiting, i'm just curious.....

#10
williaml

Posted 04 August 2012 - 11:09 AM

williaml

    Tokyo Drifter

  • Members
  • PipPipPip
  • 4,224 posts
Some bankers eg. Public Bank, they must get buyer to sign in front of them as need to verified buyer's mykad...their standard procedure.

About the delivery, you need to ask your SA to update the status and let you know what caused the delay.

ZOOM ZOOM...
Mazda 2, 3, 5, 6, 8, CX-3, CX-4, CX-5, CX-8, CX-9, MX-5, RX-8, Tribute, Verisa, Biante, Scrum, Carol, Laputa, Spiano, AZ-Wagon, AZ-Offroad, BT-50, Titan Truck, Flairwagon,
Mazdaspeed, Mazda Performance Series (MPS)
Mazda Flexa, Kusabi, MX Sportif, MX Tourer, MX Micro Sport, MX Crossport, Secret Hideout, Washu, Ibuki, Senku, Sassou, Kabura, Ryuga, Nagare, Hakaze, Taiki, Furai, Kazamai, Kiyora, Shinari, Minagi, Takeri, Hazumi, Koeru.

www.mazda.com.my
www.zoomzoommag.com

ONLY THE SKY IS THE LIMIT