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Ford S-max 3 Years Foc Service Vouchers


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#1
Kevin

Posted 14 December 2011 - 06:52 PM

Kevin

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Has anyone received their service vouchers?

My dealer (Persada Auto) says that SDAC will send the vouchers to them before it is handed over to the owner and to date, there's no sign of the them.

I've already covered 8k km and will need the vouchers very soon.

#2
simoniz

Posted 14 December 2011 - 07:14 PM

simoniz

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QUOTE (Kevin @ Dec 14 2011, 06:52 PM) <{POST_SNAPBACK}>
Has anyone received their service vouchers?

My dealer (Persada Auto) says that SDAC will send the vouchers to them before it is handed over to the owner and to date, there's no sign of the them.

I've already covered 8k km and will need the vouchers very soon.


Yes I have. According to he SC, you need to present the letter and the vaucher or else you will be charge accordingly.

Call up your person who sold you your car. They need pushing/reminder. For me I text once a week after 1 month grace period.



#3
ericpok

Posted 14 December 2011 - 07:19 PM

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QUOTE (Kevin @ Dec 14 2011, 06:52 PM) <{POST_SNAPBACK}>
Has anyone received their service vouchers?

My dealer (Persada Auto) says that SDAC will send the vouchers to them before it is handed over to the owner and to date, there's no sign of the them.

I've already covered 8k km and will need the vouchers very soon.


My dealer which is the same dealer as your told me that SDAC needs 2 months to forward the voucher them, don't know how true is this ??? I think we needs some effort to urge to issue it faster

Also have u guys received the RM 500 Jusco voucher ? my dealer also told needs 2 months.

#4
Kevin

Posted 15 December 2011 - 06:33 PM

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QUOTE (ericpok @ Dec 14 2011, 07:19 PM) <{POST_SNAPBACK}>
My dealer which is the same dealer as your told me that SDAC needs 2 months to forward the voucher them, don't know how true is this ??? I think we needs some effort to urge to issue it faster

Also have u guys received the RM 500 Jusco voucher ? my dealer also told needs 2 months.

I have not received the Jusco voucher. Totally forgotten about it.

#5
ericpok

Posted 15 December 2011 - 11:57 PM

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QUOTE (Kevin @ Dec 15 2011, 06:33 PM) <{POST_SNAPBACK}>
I have not received the Jusco voucher. Totally forgotten about it.


Maybe u can start chasing them for it !!!

#6
Kevin

Posted 17 December 2011 - 12:39 AM

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Yay! After sending an SMS reminder to my SA about my service vouchers, they have mysteriously appeared in her hands.

Will be collecting them from her this weekend and will ask her about the Jusco vouchers.

#7
ericpok

Posted 17 December 2011 - 10:21 AM

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QUOTE (Kevin @ Dec 17 2011, 12:39 AM) <{POST_SNAPBACK}>
Yay! After sending an SMS reminder to my SA about my service vouchers, they have mysteriously appeared in her hands.

Will be collecting them from her this weekend and will ask her about the Jusco vouchers.


How long is the waiting lead time for your service voucher ? as I need to chase mine since we brought from the same dealer

#8
Kevin

Posted 18 December 2011 - 10:05 AM

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QUOTE (ericpok @ Dec 17 2011, 10:21 AM) <{POST_SNAPBACK}>
How long is the waiting lead time for your service voucher ? as I need to chase mine since we brought from the same dealer

Exactly 2 months.

#9
simoniz

Posted 18 December 2011 - 10:59 AM

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QUOTE (Kevin @ Dec 18 2011, 10:05 AM) <{POST_SNAPBACK}>
Exactly 2 months.


Spot on

#10
ericpok

Posted 19 December 2011 - 01:03 PM

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QUOTE (Kevin @ Dec 18 2011, 10:05 AM) <{POST_SNAPBACK}>
Exactly 2 months.


ok ok I will follow up with my SA