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New Proto Saga Fl Owners...


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#21
ptre

Posted 07 February 2011 - 05:03 PM

ptre

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(I will bring this to NEW TOPIC)
I just got my New Saga FL 2011 on 19 Jan.
My car came without the plastic wrapper for the seats (I wonder did they give me the display set). I asked the Salesperson and he said he removed for me because it is more convenient .

Within a week, I encountered 4 problems.
[1] Wiper water (don't know what to call it) is not functioning.
* Proton fixed it
[2] Left front tyre has knocking sound, obvious during slow speed and can hear it loud and clear when shaking my car while not moving.
* Proton said fixed because my tyre pressure is too high, but I have not do anything about it. After I checked, it is still the same, I talked to the service advisor, his feedback: is like that one, this is factory specification, all the tyres are lock very tight, ask me to come back when reach 1000km first service.
[3] Front seats Doors have many knocking sounds while my car is moving, especially driving on uneven road.
* Proton said something attached with the lock knob is the root caused and it is already fixed. But it is still the same after I drove out of Proton Place.
[4] Aircond is so cold in the night (very good), but in the hot noon (no good). sometimes cold sometimes not so cold, aircond breathing sound is very loud. I have not bring this problem to Proton yet, I doubt they wont do anything neither.

In general, Proton Service is bad.
* Only open for customer complain on weekdays, unfair for working people like me.
* SLOW, i booked my appointment on 9am, after waited until 11 45am, I went to remind the service adviser, he seems forgot who am I, and I can see he just started to explore my car's problem after I reminded him. The 3 problems above were "fixed" within 30 mins.
* I can see many people who just got their new car ended up in Proton, some of them have much worst case than me.

My opinion,
* Proton Saga is definitely LOW POWER, RPM can go high but very unstable, I can always feel the car is very heavy...
* I know that Proton is not expensive car and I cannot complain much about it, but new car should NOT have this kind of problems!!!! It is all about Quality, NOT price issue!!!!
* Compare with My-V, My-V is so much better!!!!!!!
* If can have second chance, i will CONFIRM buy My-V
* But what done is done, I hope proton will fixed my new car problems, when I meet them in my first 1000km service.

#22
mosh

Posted 07 February 2011 - 05:52 PM

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ho bro... appreciate if you can share it overhere as there is an existing thread..... i gonna delete the redundant posting soon. cheers!

#23
Gunnerzz

Posted 07 February 2011 - 08:20 PM

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QUOTE (ptre @ Feb 7 2011, 05:03 PM) <{POST_SNAPBACK}>
(I will bring this to NEW TOPIC)
I just got my New Saga FL 2011 on 19 Jan.
My car came without the plastic wrapper for the seats (I wonder did they give me the display set). I asked the Salesperson and he said he removed for me because it is more convenient .

Within a week, I encountered 4 problems.
[1] Wiper water (don't know what to call it) is not functioning.
* Proton fixed it
[2] Left front tyre has knocking sound, obvious during slow speed and can hear it loud and clear when shaking my car while not moving.
* Proton said fixed because my tyre pressure is too high, but I have not do anything about it. After I checked, it is still the same, I talked to the service advisor, his feedback: is like that one, this is factory specification, all the tyres are lock very tight, ask me to come back when reach 1000km first service.
[3] Front seats Doors have many knocking sounds while my car is moving, especially driving on uneven road.
* Proton said something attached with the lock knob is the root caused and it is already fixed. But it is still the same after I drove out of Proton Place.
[4] Aircond is so cold in the night (very good), but in the hot noon (no good). sometimes cold sometimes not so cold, aircond breathing sound is very loud. I have not bring this problem to Proton yet, I doubt they wont do anything neither.

In general, Proton Service is bad.
* Only open for customer complain on weekdays, unfair for working people like me.
* SLOW, i booked my appointment on 9am, after waited until 11 45am, I went to remind the service adviser, he seems forgot who am I, and I can see he just started to explore my car's problem after I reminded him. The 3 problems above were "fixed" within 30 mins.
* I can see many people who just got their new car ended up in Proton, some of them have much worst case than me.

My opinion,
* Proton Saga is definitely LOW POWER, RPM can go high but very unstable, I can always feel the car is very heavy...
* I know that Proton is not expensive car and I cannot complain much about it, but new car should NOT have this kind of problems!!!! It is all about Quality, NOT price issue!!!!
* Compare with My-V, My-V is so much better!!!!!!!
* If can have second chance, i will CONFIRM buy My-V
* But what done is done, I hope proton will fixed my new car problems, when I meet them in my first 1000km service.

bro, u probably hav yet to heard complain from Myvi owners.
Its not that i'm anti Myvi.
Just to let u know that its the same story with both model bcoz its just a cheap car.

On the service center, not all sc can really solved your problem.
Its the same with other make.Dun believe me, go buy a continental car.

Hav u ever driven a new car b4?

#24
nofear1979

Posted 08 February 2011 - 12:29 AM

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QUOTE (Gunnerzz @ Feb 7 2011, 08:20 PM) <{POST_SNAPBACK}>
bro, u probably hav yet to heard complain from Myvi owners.
Its not that i'm anti Myvi.
Just to let u know that its the same story with both model bcoz its just a cheap car.

On the service center, not all sc can really solved your problem.
Its the same with other make.Dun believe me, go buy a continental car.

Hav u ever driven a new car b4?


maybe is a new user, just registered as the new member here... smile.gif
2012 NMT Vice President - nofear1979

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#25
7866

Posted 08 February 2011 - 02:03 AM

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QUOTE (ptre @ Feb 7 2011, 05:03 PM) <{POST_SNAPBACK}>
(I will bring this to NEW TOPIC)
I just got my New Saga FL 2011 on 19 Jan.
My car came without the plastic wrapper for the seats (I wonder did they give me the display set). I asked the Salesperson and he said he removed for me because it is more convenient .

Within a week, I encountered 4 problems.
[1] Wiper water (don't know what to call it) is not functioning.
* Proton fixed it
[2] Left front tyre has knocking sound, obvious during slow speed and can hear it loud and clear when shaking my car while not moving.
* Proton said fixed because my tyre pressure is too high, but I have not do anything about it. After I checked, it is still the same, I talked to the service advisor, his feedback: is like that one, this is factory specification, all the tyres are lock very tight, ask me to come back when reach 1000km first service.
[3] Front seats Doors have many knocking sounds while my car is moving, especially driving on uneven road.
* Proton said something attached with the lock knob is the root caused and it is already fixed. But it is still the same after I drove out of Proton Place.
[4] Aircond is so cold in the night (very good), but in the hot noon (no good). sometimes cold sometimes not so cold, aircond breathing sound is very loud. I have not bring this problem to Proton yet, I doubt they wont do anything neither.

In general, Proton Service is bad.
* Only open for customer complain on weekdays, unfair for working people like me.
* SLOW, i booked my appointment on 9am, after waited until 11 45am, I went to remind the service adviser, he seems forgot who am I, and I can see he just started to explore my car's problem after I reminded him. The 3 problems above were "fixed" within 30 mins.
* I can see many people who just got their new car ended up in Proton, some of them have much worst case than me.

My opinion,
* Proton Saga is definitely LOW POWER, RPM can go high but very unstable, I can always feel the car is very heavy...
* I know that Proton is not expensive car and I cannot complain much about it, but new car should NOT have this kind of problems!!!! It is all about Quality, NOT price issue!!!!
* Compare with My-V, My-V is so much better!!!!!!!
* If can have second chance, i will CONFIRM buy My-V
* But what done is done, I hope proton will fixed my new car problems, when I meet them in my first 1000km service.


When I 1st drove this car, found that the air-cond is blowing cold and warm air, seems like when certain temp is reach, cold air stops, and warm air out, then cool air out....keep changing. You will feel it when it is blowing your hand while holding steering. The SC staff says this is NORMAL smile_angry.gif so that keep the temp.
Found "tat" sound when steering is turning while reversing at slope. Only few times at the 1st few days, now no more sound. No need to complaint to SC because I know won't get the answer.
BLM h smile_thumbup.gif andling better than Myvi.

#26
Gunnerzz

Posted 08 February 2011 - 08:10 PM

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QUOTE (7866 @ Feb 8 2011, 02:03 AM) <{POST_SNAPBACK}>
When I 1st drove this car, found that the air-cond is blowing cold and warm air, seems like when certain temp is reach, cold air stops, and warm air out, then cool air out....keep changing. You will feel it when it is blowing your hand while holding steering. The SC staff says this is NORMAL smile_angry.gif so that keep the temp.
Found "tat" sound when steering is turning while reversing at slope. Only few times at the 1st few days, now no more sound. No need to complaint to SC because I know won't get the answer.
BLM h smile_thumbup.gif andling better than Myvi.

Most probably the thermostat is not functioning properly as it did not switch on the compressor when it detect the increase in temperature.

#27
ptre

Posted 08 February 2011 - 08:38 PM

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Yes, I am Newbie who just joined into this club. I previous driving a 8-10 years old Kenari (for 2 years la). Now change to FL, tot can have a better and quiet driving experience, mana tau T.T
The good news is, I asked my friend to go Proton today again (cause I have to work), and request to change the left wheel absorber, they dunno why so good and change it for me ,now so far no more sound. As for the damn doors, said fixed but still the same, sing all the time during uneven road.
Should I just forget about the irritating door sound because this is a cheap car? Or is there anything I can do ??? DIY or something?



QUOTE (Gunnerzz @ Feb 8 2011, 08:10 PM) <{POST_SNAPBACK}>
Most probably the thermostat is not functioning properly as it did not switch on the compressor when it detect the increase in temperature.


EXACTLY, I am facing the same problem... Haihz, is there nothing we can do ar?

#28
Gunnerzz

Posted 08 February 2011 - 08:56 PM

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QUOTE (ptre @ Feb 8 2011, 08:38 PM) <{POST_SNAPBACK}>
Yes, I am Newbie who just joined into this club. I previous driving a 8-10 years old Kenari (for 2 years la). Now change to FL, tot can have a better and quiet driving experience, mana tau T.T
The good news is, I asked my friend to go Proton today again (cause I have to work), and request to change the left wheel absorber, they dunno why so good and change it for me ,now so far no more sound. As for the damn doors, said fixed but still the same, sing all the time during uneven road.
Should I just forget about the irritating door sound because this is a cheap car? Or is there anything I can do ??? DIY or something?





EXACTLY, I am facing the same problem... Haihz, is there nothing we can do ar?

I think u should change to another sc. The thermostat problem does not need a super competent tech to solve it.
I can even know that its the thermostat and i dont hav qualification in auto.

They should change your absorber in pair like what they did for mine. Well, maybe the sc guys i sent my car to already know me very well from the time my dad get his Waja 1.8. IMHO when u send your car to sc, try to explain the problem in short and simple words instead of using poetic words. For example :
1. Saya dengar enjin ade bunyi tak3. Lagi kuat bila panas. Saya check datang dari IAFM.Enough.
2. Ade bunyi tak3 dlm pintu sblh driver. Aritu kate dh solve.Enough.
Dont just simply say ade bunyi tak3.
They wont know where to search.
Being angry does not help as we are dealing with human that hav feeling both bad and good.

Regarding your door, u can DIY instead of waiting for the sc if u hav the time.
Its really simple. Just remove the door trim and try knocking or shaking the door.
I think the sound is coming frm the plunger steel rod. There should be a sponge to prevent it from touching the door metal frame or door trim. Try shaking the rod connection see if there is unusual free movement or where contact might occur.

Your Kenari is a good simple car with great fc,low maintenance and lousy handling..... smile_tongue.gif
I like driving it in the city.

BLM is actually not bad in NVH.

#29
ptre

Posted 08 February 2011 - 11:32 PM

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Mr Driver,

Thank you for your information,

I will try to DIY the door's sound this weekend, and I hope after I take out, I will know how to put back >.<
As for the Aircond problem, just adjust the thermostat or replace a new one? I really know very little about it, please advice.

Haihz. This new year is really ONG! My less than 1 month old FL kena bang by neighbour's friend during CNY visitation, luckily he surrendered himself and willing to pay for the damages, the left back seat door is dented + scratches. Proton quoted a price of RM400-500 to knock it back and repaint.

Mr Driver, may I ask, is that makat repair really work? Or I should just request to replace a new door frame? will it be expensive?

Please support more information to me, really appreciate it.
Thanks a lot....

Awaits your feedback.

#30
ntc2000

Posted 08 February 2011 - 11:33 PM

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QUOTE (Gunnerzz @ Feb 8 2011, 08:56 PM) <{POST_SNAPBACK}>
I think u should change to another sc. The thermostat problem does not need a super competent tech to solve it.
I can even know that its the thermostat and i dont hav qualification in auto.

They should change your absorber in pair like what they did for mine. Well, maybe the sc guys i sent my car to already know me very well from the time my dad get his Waja 1.8. IMHO when u send your car to sc, try to explain the problem in short and simple words instead of using poetic words. For example :
1. Saya dengar enjin ade bunyi tak3. Lagi kuat bila panas. Saya check datang dari IAFM.Enough.
2. Ade bunyi tak3 dlm pintu sblh driver. Aritu kate dh solve.Enough.
Dont just simply say ade bunyi tak3.
They wont know where to search.
Being angry does not help as we are dealing with human that hav feeling both bad and good.

Regarding your door, u can DIY instead of waiting for the sc if u hav the time.
Its really simple. Just remove the door trim and try knocking or shaking the door.
I think the sound is coming frm the plunger steel rod. There should be a sponge to prevent it from touching the door metal frame or door trim. Try shaking the rod connection see if there is unusual free movement or where contact might occur.

Your Kenari is a good simple car with great fc,low maintenance and lousy handling..... smile_tongue.gif
I like driving it in the city.

BLM is actually not bad in NVH.


agree with gunnerzz bro, u might need to get a better SC.

ptre, can i know which model for ur saga FL? standard or executive? as i compare both side by side, door closing sound is not same for standard and executive. executive more solid and standard not so solid. My sis saga FL executive everything still okie, not much issue.... touch wood.