[amir]

I've been considering a Passat CC as an addition to my family fleet but reading the unhappiness experienced by genuine VW buyers is off putting.

Customers are should be treated as kings in the industry. firdausasri's experience with test drives really gets me boiling. That's the typical way Malaysian businesses are run and its because most Malaysians put up with it. In principle car dealers have to put up with risks like joyriders especially so when the mark up on a vehicle is that much. You want to make money and yet don't want to take any risks, how is that possible?

Take a stand and don't be so eager to part with your hard earned dosh. Lodge complains up to the principal and ultimately the manufacturer. Write letters to newspapers. Do what you've gotta do to get acknowledged and expose the problem.

Also VIP so what, there are more of us and less of them so go figure.

Now I've gotta consider the C280.

[amir]

Just to share my experience with test drives. As with me it is always the test drives that trigger me to buy the car. One particular company literally fetched the car from its warehouse just so that I could drive it. The car was good, the service was good so I bought the car. I'm ready to sign for a RM170k car but if the car is good (ofcourse it should be good, its a golf gti) and the test drive and service is pleasant, I'm willing to fork out another RM50k. That little bit of extra will be the deciding factor.

[Bakat]

Hi Bakat,

Now you're also switched camp from VW Cars to Fa Wagen too? Although I understand why you guys want to avoid joyriders but these 'joyriders' are the ones who finally bite the bullet and sign the VSO. And since we're talking about test drive appointment, let me tell you that I've been given run around by FA Wagen's SA on the Rocco test drive three times, the first postponement being VIP want to test it, second I was told VGM don't want it to be test driven by us the 'joyriders' but as you guys called for third appointment, it's too late already cos I just can't stand the bitternest of rojak being cooked.

Hi Firdausassri,

No i am not with Fa Wagen

[ongwc5]

Hi Jason, may i know the golf 1.4 tsi 160hp version, will it come to malaysia!

Y no respond de!

[Bakat]

Y no respond de!

i do believe they wont bring in the 1.4 tsi version.. from my past experience working in vw .. but again i might be mistaken thou. Maybe they change their mentality already.. hehehe

[leonloke]

Jason, where are you? You have been away for a while.

[klakaseram]

I think it's cuti time..
Maybe we can try our luck next week

[topgun1]

Cuti or MIA........

if they serious in being in the forum, should be able to access and reply from anywhere in the world. I afriad the same old mentality is slowly creeping back.... start with a Bang'...sloooowly disappear into thin air when the heat gets too hot to handle.. hehe

[klakaseram]

yeah agree with you, it's very hostile environment here
hihihi

[droll]

come back and fade off again. repeat cycle x 100. no consistency.