My Pica is 'stranded' in Brooklands this week or more due to some engine oil leak from the top of the engine.
As normal, their standard reply is, we don't have any sparepart for that. Come on! Almost all if not all their car that are being sold currently are using the Prince 1.6 engine. What kind of rubbish is that? Can even have at least 1 sparepart stock? If they cannot have stock, can't they source it from Peugeot or even Mini? So incompetent!
They told me that 1 have to wait for 1 month for stock to arrive or pay courier service for the parts to arrive early. Still pissed, but me needing my car urgently due to some outstation travelling need, I opted to pay for the courier. And yet, still have to wait for at least 7 days.
Sad.. while car selling business is picking up, mentality to improve client confidence is still lacking. Don't know what else to say lah.
This is terrible.
That's why many people will just settle for a Toyota or a Honda.