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List Of Common Issues/warranty Claims Of Newly Delivered Bestari 2008/09

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#1
intermilan

Posted 01 April 2009 - 11:51 AM

intermilan

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Dear all,

Lately, there is a surge of feedbacks, mostly from new Bestari owners, regarding the poor state of their newly delivered car. We heard all sort of issues that seems to be repeated.
There's also rumour on how the PDI for these cars were not done accordingly.

Therefore, the objective of this list is to compile the issues/warranty claims your faced.

The list will look like this.
1. Issue/Warranty Claim - (1)owner1, (2)owner2, (3)owner3, (n)owner n.

Here is the 'template' with a few identified issues/ warranty claims.
your cooperation to feed your feedback is much much appreciated.
And please feel free to expand it dear owners.

I'm sure if Nasim people, particularly from after sales service (the 2nd PDI people will surely hate to see this!), have a look at this list and think positively, they might be able to create some sort of task force / accelerated action points to quickly tackle complaint/claims on items in the list in appropriate manners, as it is a common issues/warranty claims with new Bestari.

Lastly, allow me to congratulate you, dear contributors for your invaluable feedback.


List of Common Issues/Warranty Claims for Newly-Delivered Bestari 2008/2009

1. Uneven / flat-spot tyres - (1)my friend, (2)
2. 'Aged' roof liner strips - please list yourself here.
3. Loose front windscreen rubber strip (on top of the glass) - please list yourself here.
4. High / tall RPM gear change (1st to 2nd and/or 2nd to 3rd at >3200rpm) - please list yourself here.
5. Rusted front control arm - please list yourself here.
6. 'Dead' wiper blades - - please list yourself here.
7.
8.
9.
10.

#2
misskeylat

Posted 01 April 2009 - 12:15 PM

misskeylat

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My Feedback.....

List of Common Issues/Warranty Claims for Newly-Delivered Bestari 2008/2009

1. Uneven / flat-spot / old tyres - (1) misskeylat
2. 'Aged' roof liner strips - (1) misskeylat
3. Loose front windscreen rubber strip (on top of the glass) -
4. High / tall RPM gear change (1st to 2nd and/or 2nd to 3rd at >3200rpm) - (1) misskeylat
5. Rusted front control arm - (1) misskeylat
6. 'Dead'/Old wiper blades - - (1) misskeylat
7. Old and "greyish" rubber gaskets for windows - (1) misskeylat
8. Dented front bonnet -- (1) misskeylat
9. Poor paint job -- (1) misskeylat
10. Rusted brake disc -- (1) misskeylat
11. Water in the air filter and engine -- (1) misskeylat
12. Fuel consumption quite high -- (1) misskeylat
13. Cobwebs in the engine compartment, near the exhaust and door hinges - (1) misskeylat

#3
darylding

Posted 01 April 2009 - 01:21 PM

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misskeylat, how high is ur fuel comsuption? full tank can go how many KM?
rusted brake disc.... how 2 justify it rust? when doing my car wash, my disc brake bcome rust on the surface. but when my car start moving, the rust off by grind wit brake pad.


List of Common Issues/Warranty Claims for Newly-Delivered Bestari 2008/2009

1. Uneven / flat-spot / old tyres - (1) misskeylat
2. 'Aged' roof liner strips - (1) misskeylat
3. Loose front windscreen rubber strip (on top of the glass) -
4. High / tall RPM gear change (1st to 2nd and/or 2nd to 3rd at >3200rpm) - (1) misskeylat (2) darylding
5. Rusted front control arm - (1) misskeylat
6. 'Dead'/Old wiper blades - - (1) misskeylat (2) darylding
7. Old and "greyish" rubber gaskets for windows - (1) misskeylat
8. Dented front bonnet -- (1) misskeylat
9. Poor paint job -- (1) misskeylat
10. Rusted brake disc -- (1) misskeylat
11. Water in the air filter and engine -- (1) misskeylat
12. Fuel consumption quite high -- (1) misskeylat (2) darylding
13. Cobwebs in the engine compartment, near the exhaust and door hinges - (1) misskeylat
14. Central locking -- (1) darylding
15. Steering got squeez sound -- (1) darylding
16. Gear Console wording off (P,R,N,D,M,+,-) -- (1) darylding

#4
misskeylat

Posted 01 April 2009 - 02:23 PM

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Darylding, previously (before they overhauled the engine) with RM75, I can go up to 550km (City driving). But now, it seems like the km are less than that. I just got my car (less than a week), still gauging the fuel consumption, but it seems like the car "drink" alot of petrol now compared to the last time. Maybe it's because I have problem with the gear. My gearbox change at High-rev. Sometimes, when the RPM meter reached 3.5 or 4, then only the gear changed. At the moment as I don't have time to go to BB Glenmarie to re-set the gearbox, I prefer to use the "manual" gear. More pickup and less "roaring".

By the way, for the rusted brake disc, I noticed it on the 1st day I received the car. My bf said, for a new car, there should not be any corroded or rusted metal. They re-painted it after we made our 1st complaint.

#5
Titanrev

Posted 01 April 2009 - 03:31 PM

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Miss, you forgot one...The 'ghost wind' sound...sure damn scary when driving at night with that sound...Hehehe smile_tongue.gif


Vroom~~~

#6
misskeylat

Posted 01 April 2009 - 03:57 PM

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QUOTE (Titanrev @ Apr 1 2009, 03:31 PM) <{POST_SNAPBACK}>
Miss, you forgot one...The 'ghost wind' sound...sure damn scary when driving at night with that sound...Hehehe smile_tongue.gif



Hahaha... Ye la joe!! the "oooo-ing" sound or should I say the "hissing" sound coming from the aircond...hehehe... very scary indeed... smile_big.gif. Eh, by the way, sometimes my brake pedal and my steering wheel also got sound la... I hate all those sounds - Like they didn't put any lubricant on those parts (...but I dont know la whether they CAN put oil at those parts or not...hehehe)

#7
lilpenny

Posted 01 April 2009 - 04:16 PM

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I'll have to go back and double check a few things. Will post mine later tonight. But already got issue with no. 1 and no. 4 for sure.

#8
kiawin

Posted 01 April 2009 - 05:23 PM

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QUOTE (misskeylat @ Apr 1 2009, 02:23 PM) <{POST_SNAPBACK}>
Darylding, previously (before they overhauled the engine) with RM75, I can go up to 550km (City driving). But now, it seems like the km are less than that. I just got my car (less than a week), still gauging the fuel consumption, but it seems like the car "drink" alot of petrol now compared to the last time. Maybe it's because I have problem with the gear. My gearbox change at High-rev. Sometimes, when the RPM meter reached 3.5 or 4, then only the gear changed. At the moment as I don't have time to go to BB Glenmarie to re-set the gearbox, I prefer to use the "manual" gear. More pickup and less "roaring".

By the way, for the rusted brake disc, I noticed it on the 1st day I received the car. My bf said, for a new car, there should not be any corroded or rusted metal. They re-painted it after we made our 1st complaint.


550km? I only able to reach 400+km for RM70 smile.gif
to be or not to be? http://blog.kiawin.com

#9
kiawin

Posted 01 April 2009 - 05:27 PM

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1. Uneven / flat-spot / old tyres - (1) misskeylat (2) kiawin
2. 'Aged' roof liner strips - (1) misskeylat
3. Loose front windscreen rubber strip (on top of the glass) -
4. High / tall RPM gear change (1st to 2nd and/or 2nd to 3rd at >3200rpm) - (1) misskeylat (2) darylding (3) kiawin
5. Rusted front control arm - (1) misskeylat
6. 'Dead'/Old wiper blades - - (1) misskeylat (2) darylding
7. Old and "greyish" rubber gaskets for windows - (1) misskeylat
8. Dented front bonnet -- (1) misskeylat
9. Poor paint job -- (1) misskeylat
10. Rusted brake disc -- (1) misskeylat
11. Water in the air filter and engine -- (1) misskeylat
12. Fuel consumption quite high -- (1) misskeylat (2) darylding (3) kiawin
13. Cobwebs in the engine compartment, near the exhaust and door hinges - (1) misskeylat (2) kiawin
14. Central locking -- (1) darylding
15. Steering got squeez sound -- (1) darylding (2) kiawin
16. Gear Console wording off (P,R,N,D,M,+,-) -- (1) darylding
17. Rusted exhaust - (1) kiawin
18. Back Passenger Door "Black Sticker" Peeling off - (1) kiawin
19. Scratches nearby Rim Cap - (1) kiawin

A note, I found cobwebs nearby the petrol cap smile.gif
to be or not to be? http://blog.kiawin.com

#10
darylding

Posted 01 April 2009 - 05:47 PM

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1. Uneven / flat-spot / old tyres - (1) misskeylat (2) kiawin
2. 'Aged' roof liner strips - (1) misskeylat
3. Loose front windscreen rubber strip (on top of the glass) -
4. High / tall RPM gear change (1st to 2nd and/or 2nd to 3rd at >3200rpm) - (1) misskeylat (2) darylding (3) kiawin
5. Rusted front control arm - (1) misskeylat
6. 'Dead'/Old wiper blades - - (1) misskeylat (2) darylding
7. Old and "greyish" rubber gaskets for windows - (1) misskeylat
8. Dented front bonnet -- (1) misskeylat
9. Poor paint job -- (1) misskeylat
10. Rusted brake disc -- (1) misskeylat
11. Water in the air filter and engine -- (1) misskeylat
12. Fuel consumption quite high -- (1) misskeylat (2) darylding (3) kiawin
13. Cobwebs in the engine compartment, near the exhaust and door hinges - (1) misskeylat (2) kiawin
14. Central locking -- (1) darylding
15. Steering got squeez sound -- (1) darylding (2) kiawin
16. Gear Console wording off (P,R,N,D,M,+,-) -- (1) darylding
17. Rusted exhaust - (1) kiawin
18. Back Passenger Door "Black Sticker" Peeling off - (1) kiawin
19. Scratches nearby Rim Cap - (1) kiawin (2)darylding

mine hard oso 380km to 400km.
if go outstation/city driving 50/50 can go 510km only.
is tis consider high?