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Meeting with HcMb's CEO - 07 August 2004


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#1
aachin

Posted 09 August 2004 - 10:44 AM

aachin

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Dear all

For information purposes, the following turned up for the closed door
meeting:
1. Aaron(Optra)
2. aachin (Aveo)
3. ycng (Nabira)
4. cyclone2k1(Optra)
5. mackie (Optra)
6. wfj146 (nabira)

Optraman! A pity that you missed out! Hope that you had a great time in
Bangsar!

Overall, we were given an insights about HcMb and what has happened since
it officially launched the Chevy cars in September 2003.

Matters brought up were on:
1. after sales service;
2. service centres (hopefully more independent SCs or unrelated to ***
cars) dealers;
3. website (appearing soon in a browser nearest to you!);
4. more awareness;
5. availability of parts;
6. future plans.

We tried to cover most issued that appeared in the autoworld.com.my. In
short, these were incorporated in the topics mentioned above. Most
importantly, a website totally dedicated to Chevrolet in Malaysia and to
its owners, will be up and going soon!

Basically, continuous improvements are in the pipeline. Stay tune!

Also, on behalf of the other buyers that were present on that day, we
would like to thank Encik Norzahid Mohd Zanudi, CEO if HcMb and his team
for their time. I am sure that all of us want the best for the
established brand to be a household name in Malaysia too.

Regards.

p/s This is only my opinion. The others will be chipping in soon! :)




#2
wfj146

Posted 09 August 2004 - 11:26 AM

wfj146

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aachin,

I think you have covered most of the topic already. Lets hope that HcMB
honor their words. To start of with my Nabira lettering.Big Smile

#3
ycng

Posted 09 August 2004 - 12:28 PM

ycng

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Dear all,

It was s good discussion. Hopefully, communication channels have been
opened up and I hope it will stay open with feedback from HcMB.

p/s At least I got my hub missing cap cover replacement during the
meeting after waiting 2 months from my "useless" dealer in SH who never
responded.

#4
aachin

Posted 09 August 2004 - 02:27 PM

aachin

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Just in addition to ycng's comment. Yes, the communication channel was a
problem between the purchasers and HcMb.

This was one of the topics brought up with regards to the dealers that
HcMb has chosen for their products. Their pre-sales and after sales
services or tactics were highlighted. The professionalism shown, etc.

However for now, we hope that should any of the purchasers encounter
unresolved problems with their dealers or service centre, it would be good
to contact HcMb directly or else refer to those in autoworld.com.my who
have encountered similar problems and hopefully, providing solutions for
these problems.

Regards.


#5
kamasnita

Posted 09 August 2004 - 07:47 PM

kamasnita

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wfj146,
Are they going to give Nabira lettering ?

#6
ycong

Posted 09 August 2004 - 08:27 PM

ycong

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guess what...i received a call from Wendy (HcMb). she clarify with me on
the letter stuff

bad news is i'm still waiting for my CV joint...dah claimed for 2 months
now, still no news. I really believe the SC is messing up with the claim.

anyone has Wendy's mail id? i will shoot her a mail to check from HcMb
end.

#7
tcx2757

Posted 09 August 2004 - 10:36 PM

tcx2757

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mm...one of the meeting agenda is 'future plans'. what are the 'future
plans' highlighted by HcMb? mind to share here? new models?

#8
aachin

Posted 10 August 2004 - 07:47 AM

aachin

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yes! new models coming up in next 2 quarters. suv, mpv and others
(something similar to the Ford Ranger and also one similar to the
Atos/Kenari) coming in! can't remember the names though.

the website coming up should carry more information.



#9
wfj146

Posted 10 August 2004 - 08:30 AM

wfj146

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kay es,
they promise me. Are you interested? probably can request one more extra.

#10
tcx2757

Posted 10 August 2004 - 09:15 AM

tcx2757

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'something similar to the Ford Ranger'= chevy 4x4 pick-up colorado?
'similar to the Atos/Kenari' = chevy spark (rebadge Daewoo Martiz) ?
I guess.....