If that is the case, why the hell would UMWT upgrade the Camry with VSC. You logic falls flat here.
When the sales statistic keep dropping, Management compare the YTD, YTM, YTY data and asking the WHY WHY WHY questions,
some roles play out of my imagination.... hehe....hope you enjoy and just for fun only..
Mr Boss: Mr Sales Director, Can you tell me why the data where so bad as compared to the last few quarters ever since the model launch?
Mr SD : (Alamak! why this question again! you know the reason lah! why ask again?) Sir, you know, nowadays the D segment is so competitive, many choices, the stupid competitor cut price and give so many goodies, 5 years warranty, Free service, discount which is not our way of doing business. You know, our philosophy (was and) always is to provide to customer a reliable and hassle free vehicle not the initial so call goodies, we built Fantastic products, We develop relationship with the father, then the father buy another car for the lovely wife, then another one for his kids, another one for his girl friend..OOps pardon me. what i meant was he recommend to his Female friends. Thats our culture of doing business boss !
Mr Boss: Oh ! Ya, Thats refresh my old sweet memories when i first sold the KE 10 to my best friend and now the whole family, including the cucu also drive our brands. But I still need want the figures !! Ms Customer Relationship director, tell me what is the monkey survey results?
Ms CRD : (aiya...sales tu not my area also kena spill over, SD ni...how to cover your ass now??) Boss, The survey shows that majority of the customer will definitely come back for us if they want to change car again because of our strong brand name. So They is nothing much from them at this point of time?
Mr Boss: What Majority??? I want 100 % ! what are the minority said?
Ms CRD : (Like this also can pick up from my wording...I respect you man) Well, I am not sure we need to look at those comments from the small polls perhaps those were not really our focus customer?
Mr Boss: Shows me the Data...
MS CRD : Well, if you are interested.. here we go. Some said they feel the current model design not so appealing, no new technology and.....not safe !
Mr Boss: I understand that the beauty is in the eyes of beholder, the current model is so sexy !!!(everyone clap..!) They must have no taste lah.. No new technology? come on lah, we provide PROVEN technology what else do they want !! NOT Safe?? You must be kidding ! Did you know how many STARs we score in the 3 party testing ?
to be continue....