I am a Passat Owner and experience the same to
Can feel the Pot holes and cabin noise is high
But the 5 year warranty,2nd hand value (i learned my lesson after owning 3 Fords- but the drive/built was fantastic) and SA who serviced me was what help me make my decision
my only concern about the 5 year warranty is:
a) does it mean VW prone to failure? i've read the polo club forums and the 1.2tsi has a number of nagging problems (gearbox, turbo failure).
i have to continue to foot the bill of labour and oil at authorized VW prices, which can work out to be significantly more over a 5 year period
c) my experience with authorized service centres has always been less than desired if repairs are the order of the day. delays, promises not kept, repair work that introduces more problems, waiting for parts to arrive, etc
not to put a damper on your new ownership. but one thing i will admit, VW is certainly popular in m'sia. you can see the number of passats, passat CCs, polos, golfs, etc running around. it would surely hold its resale value much better than ford in the near future.
Ford has some exciting stuff coming in 2012. my only hope is the fiesta and these new ecoboost engines (in the focus) will push the brand perception and acceptance up over time.