Thanks for the information. After 5.00pm only ready? Man I would be kicking myself. Perhaps there are a lot of things to do or check with the Focus. Yes, I always try to be the earliest at 7.30am to 8.00am everytime when a service is due.
So you sent your car to the one at the federal highway. Do you have any experience with the one at KL along Jalan Ipoh? My service advisor advised that any major service the one at KL would be a better choice than the one along the federal highway. He mentioned better service or something.
Do we really need to follow 6 months exactly? Think I will not reach 10,000km even after 6 months.
I have been in SDAC Jalan Ipoh 3x.
twice for claim to rectify some issues.
last one for 20k service plus one minor claim.
Here is my 1st experience.
Reach before 730am. claimed about "transmission too hot" that appeared on my driving screen
took nearly 4 hours to get my car back.
Work done : uograde software.
Result : still encounter the same problem on other days. Problem not solved but worst is my car "gruk gruk" a lot on slow drive. Seems like the software update is really useless and create more fuss.
2nd experience
Reach before 730am, claimed on "transmission too hot" and "parking aid malfucntion"
Took nearly 7 days to get back my car. (include the weekend)
Work done : recalibtare and update software (version 22.202), plus change front left sensor and spray job for sensor.
Result :
1. love the power after this software upgrade. The pick up power is really damn good. Only encounter "gruk gruk" sound when on uphill crossing the road hump. but the frequency is reduced.
2. transmission too hot issue is gone and didn't appeared again. Great!
3. parking aid malfunction still happen occassionaly. Problem not resolved. But not affecting the driving pleasure i have with the car.
4. bad thing is I didnt get any replacement car from SDAC for that 7 days.
5. good thing is SC advsior contacted me every day before 5pm to update my car status. ....after I insist strongly...
3rd experience
Reach around 815am. I'm the 4th person in the waiting list for 20k service and claimed on "parking aid malfunction"
Took 3 hours to get my car back.
Work done : 20k regular service and service technician claimed my parking sensor connector is loose, and he has fixed it back.
Result :
1. The car gear shifting is so smooth on slow drive and uphill. The experience is like driving a CVT car. No gruk gruk sound anymore. GREAT!
2. But... my feeling... the car pick up power has been adjusted....reduced....Something bad. But I still ok with it. software version remain unchanged, 22.202. Something strange.
3. But worst is ...... parking aid malfucntion occured everyday now. That's really make me piss off now. but I haven't log in the complaint to SDAC. Anyone can help here!?
One more point... SDAC will do car wash for your car after service or repair, It took nearly 30 min to 1 hour. If you dont want waste too much time in service center, inform SC advisor...no car wash after service, then you can collect your car earlier.
Frankly speaking,,,, the car wash quality is not really good, but better than nothing if you can spare more time in service center.