Will try to FB the CEO or the COO...I too am fustrated with the situation, thanks for the suggestion.
The only decent SCs I had personally came across is the one at Puchong, beside LDP and near to IOI Mall. Another one is Progressive Quality, which is in Subang. You can check out their addresess at Chevy's Malaysian site i think.Hope they are still staying decent. Now I bring my Chevy to Korean Car Mates...much much better service.
I heard that the one in JB is good too from one of the forumer....but needless to say that's too far for us
Maybe the other forumers can help to chip in?
Just avoid the one at Bangi. Bought my Chevy there and also had my services there most of the time, since I am working in Kajang. It's just a rubbish place.
Both Pug & Chevy are nice car to own & enjoy. Fall into less competent hand will further â€œdestroyâ€ their reputation. The old timer will remember how the pug reputation was almost â€œwipe outâ€ by the former franchise and the current franchise if not careful, history may repeat itself. Having said that, itâ€˜s all boil down with the attitude from the top Mgt to have the determination to do well & built the brand and the rest will follow. It is sad to say, most are still like NATO, â€œNo Action Talk Onlyâ€.
As for Chevy, what I like to see is, building a strong brand reputation in Malaysia & keeps on growing. To do this, the â€œGeneralâ€ of Chevy Malaysia must be a â€œHands on Manâ€ and â€œmasuk padangâ€ & â€œnot tengok padangâ€ saja, not afraid to get his hand dirty. But so far, I have seen none. Just look at the countless unresolved issues and simple posting by owners and potential buyer were not even responded to or they could not even care to read. Then why set up the face book in the first place? Pity one guy with his Cruze was down from his Day 1 post till Day 42 he posted & there were no response or any kind of assurance response from Chevy Malaysia. Any sensible reader whom had read this will get very worried that will he or she be the next victim of owning a â€œLemonâ€ Chevy or really bad after sale service. Pick a guess!
Well, with the Mayan prophecy gone and dawning a new year with a new beginning, I really hope Naza Quest could reflect their operational weaknesses and find ways to bring success to the Chevy Brand in Malaysia. As for me, was actually tempting to post in Chevy face book, alas, why bother, nobody from Chevy will ever read this. As for now, decided to opt for another brand. Perhaps for my next car change, Chevy Malaysia could have shed the shoddy reputation into a shinning amour by then. Having said that wishing all Chevy owner and would be owner A Happy New Year ahead.