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Is the Warranty period for Persona 2yrs or 5yrs???


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#1
patsona

Posted 19 August 2008 - 11:51 AM

patsona

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When I went for my first service I was told by the staff that the
Warranty period for Persona is 2 years and not 5 years.But according to
Alldisc its 5 years for his Persona. Can somebody please confirm this????

Alldisc said,"I face same problem since february 2008, but as the car has
5 years warranty, i just want to wait until some other parts koyak also.
then claim all one shot."

#2
alantieng

Posted 19 August 2008 - 04:12 PM

alantieng

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patsona, for the 5 years warranty period only if you buy the policy with
extended warranty, otherwise is 2 years warranty or 50,000KM whichever
come 1st.... ,many people don't know about this because sales person
never explain this to the customers, so usually customers carrying a
backup that their car have 5 years warranty, please do check with the
sales person incharge, but extended warranty only for engine and gearbox
told by sales person, because I never take that extended warranty
package, if engine "KONG", Mivec is waiting already...muahahaha just
joking....

#3
patsona

Posted 19 August 2008 - 04:54 PM

patsona

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Hi Alantieng, thanks for the clarification regarding the 5 year
warranty.I believe most Persona owners were told by their sales persons
that Persona has 5 years warranty. A sales gimmick to get more people to
buy.I feel owners should call up their salesmen and give them a good
firing for misleading them. Has anybody so far opted for the 5 year
warranty? How much does it cost to buy the extended policy and can we do
it 2 years later?? Wonder whether is worth extending to 5 years
warranty?? Any suggestions,please??



#4
hammohd

Posted 19 August 2008 - 08:29 PM

hammohd

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well normally its will come together with your car loan .. which mean that the price will bit different
plus with this extended warranty .. I can't remember how much different ...

#5
alldisc

Posted 20 August 2008 - 11:19 AM

alldisc

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what i know is the warranty for persona is for 5 years. no need to
purchase any extension except on 3 conditions

1. maintain servicing at proton dealers. if cannot do every 5,000km at
least every 10,000km. worst come to worst, every major service come back
to proton.

2. no modifications

3. in the first 2 years every part replaced under warranty is free. but
during 3rd to 5th year, owner must pay RM400 for each claim. meaning if
wheel bearing failure cost RM120, its better if we repair ourselves. but
in case gearbox kong cost 20,000, then we only need to pay RM400.

other companies like NazaKia have a separate warranty coverage under
collabaration with insurance companies like COmmerce Insurance. this
extension we need to purchase otherwise after 2 years the warranty
expires.

for proton persona - its 5 years or 175,000km - the warranty comes from
Proton the manufacturer itself.

#6
alantieng

Posted 20 August 2008 - 07:28 PM

alantieng

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Proton Gearbox don't need Rm20K lahh, usually a recondition gearbox cost
only RM1800 without installation....

#7
patsona

Posted 20 August 2008 - 11:18 PM

patsona

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Thanks to Alldisc and Alantieng for their clarifictions on Persona
warranty period. But I am now more confused as there are 2 versions and I
am not sure which one is correct. Any further comments ,guys???

#8
rikeys

Posted 21 August 2008 - 12:08 AM

rikeys

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well was told 2 yrs by Proton and 3 yrs by insurance. now I donno its
proton that paid for insurance coverage or its our own insurance when buy
car. if so what happens if you change insurance company by 2nd yr? will
that void the last 3yrs warranty?

#9
spongebob

Posted 24 August 2008 - 12:39 PM

spongebob

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I was informed by Proton I-Care personnel that there is no other way to
install accessories without warranty become void. Even when the items were
original proton's (e.g alloy wheels, speakers etc) and it is done by PESC
or authorised SC. Is this true?.

Other thing is, where can I buy the original sound proof material/cover for
the boot?

#10
alantieng

Posted 24 August 2008 - 02:25 PM

alantieng

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spongebob, there is 1 type of sound proof pad selling in authorised SC,
it attach at doors, bonnets front nad rear, interior roof top....price
about RM4xx, it can also decrease the vibration in car...